Have been using this remote for about 2 weeks and like it very much. Upgraded from 659 and find it easier to use. Have 2 questions that I dont know if they can be set up. First I would like to have the Closed Captioning come on when I hit the mute button. I have a Direct TV HR-21. I know that CC can be set to on in the menu system of the DVR but then it stays on all the time. Can this remote be programmed to do that command in the menu system? Second I know that this DVR does not let you hit the down button and switch from one tuner to the next. Is there a way to program the remote to switch between the 2 tuners or is this a built in problem of the DVR?