And so does a Harmony unless there is IR interference (someone walks in front of the remote, it isn't pointed at the equipment). And if that's a problem you can always get the RF version.

The place where HELP on a harmony works when those others won't is if someone has a device with power toggles and they turn it off using the OEM remote while in the middle of an activity. Now the device is out of sync with the remote's state memory and every time the remote thinks it's turning the device on, it's turning it off and vice versa.

How does the harmony fix this and other problems? It doesn't require 2-way communications. When you hit help it looks at what should be on and what inputs are selected and if it has discrete codes for those functions it will resend them automatically. Then it asks if that fixed the problem or not. If you say no then it goes through the list of devices one by one and asks if the device is on or not and if it's on the right input and it will automatically fix the problem based on the answers to those questions.

It's so simple even a 2nd grader can use it. That type of functionality is available out of the box with 30 minutes of setup. To do that on any other remote requires a LOT of code if it's even possible.

Now let's ignore the trolls and get back to helping people with problems.