On December 12, 2008 at 22:48, csb3226 said...
Since yours and mine configurations are stored
on their website, in my opinion they should be obligated
to continue the free tech support by phone. I could understand
this policy if I could store my own configurations on
my own computer.
That brings up a extremely good point. If they had developed an end user programming editor from word go, they most likely would have not needed the extensive help center to begin with. It's obviously to late in the game for them to correct that mistake. Oh well... here's hoping that they responsive to the emails.
...On a another note. At first I found it surprising that the regulars here were avoiding this thread, and the issue in general. However it dawned on me today, that there simply isn't an easy way to spin doctor this. A good chunk of replies from the Gurus here are 'cut & paste' posts about calling the help center, and advanced stuff like how to get to level2 support. I for one am curious about how this will effect the traffic in this forum. Most likely a wack load of first time posters, without getting any replies.
Shame..