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Original thread:
Post 7 made on Sunday December 7, 2008 at 19:24
smokinghot
Super Member
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August 2006
3,688
Is the email support so dismal that it would actually cause a loss in sales...?

Phone support for 60 days is pretty solid. I would think beyond that, any problems would be either equipment changes, (so not really life threatening), or warranty issues.

To get support beyond what's being offered. I would think someone would have to go the route of a Custom Installer and pay full pop for programming. ...And if your willing to go that far, (and pay that much $$$), a Harmony may not be the best option to begin with.
....Light travels faster than sound. That's why some people appear bright until you hear them speak.


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