i had similar issues with my initial h1. my old 720 had much better ir strength then the new remote. it turned out that the h1 was a faulty unit and it was replaced with a new remote by harmony. the new unit works flawlessly with excellent signal strength. i'd recommend exchanging yours for a new unit at the store or calling harmony tech support to arrange an exchange.
On December 27, 2008 at 23:19, Bogart said...
I've noticed my IR signal strength is extremely weak.
If my foot is between the remote and my components, the
signal is blocked and the remote must be pointed pretty
much directly at the components. Is this normal?
My HTM/UR remotes had very powerful IR signals--I could
aim the remote in the opposite direction and they would
still work and a foot would never create an issue.
Perhaps it's the rechargeable battery? I've noticed that
starts to fade pretty quickly.