Just depends on the job. On a major job you might as well figure you time and money in for reprogramming. On a small job show the customer how to hook up to their computer and let them play with the program you created for them. The major job generally has a customer who does not want to mess with the program and does not mind spending the money to have the job done correctly. We get many requests to reprogam other company's installs. Point of story: Work hard to make a remote run as efficiently for the client as possible...IF it would not work for your home, then don't leave it for a customer. Make it simple!!!!!