Kristen:

I can't share out contract but I hope the following is helpful.

1. Attach a section to your contract titled "What is Included".

2. Attach a section to your contract titled "What is NOT Included". This section should start with a statement to the effect of "this list is not all inclusive and is simply meant to clarify certain items that are NOT included in the bid". This is the section where you can list things such as service calls due to pilot error.

I want to add a qualifier that IMHO part of the reason for pilot error in SOME instances is poor system design (the system is too complicated to operate). In SOME instances, it is all to easy for us as designers/installers to blame things on pilot error.

3. Here is one of the best articles I have ever seen on proposal/contract writing - [Link: msa-design.com].

4. www.proposalworks.com

You are on the right track. A well written contract can save a company thousands upon thousands of dollars and is also in the best interests of the Client because it helps to clarify issues at the beginning of the project instead of the end.

I hope this helps. Good luck.







This message was edited by QQQ on 05/27/02 00:49.08.