| Post 2 made on Friday May 24, 2002 at 21:44 |
Matt Founding Member |
Joined:
Posts: | August 2001
1,802 |
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Welcome to the world of custom installation. Some of these trips are just 'expected' by the customer. Plus, you should have made enough on the project to have a couple gimmie trips included.
Otherwise, just send them a bill and when they call and complain, credit it a couple times. They will get the hint after two....
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