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Original thread:
Post 3 made on Friday September 13, 2002 at 11:18
QQQ
Super Member
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January 2002
4,806
One more thing. It is not like I am expecting a miracle with an old product. Just not to be arrogantly told "too bad". And AMX has not only done this with old products. They are doing it with products they sold one year ago.

Call them and pretend like you would like to get service on a PHAST 3 way switch, which they were selling only a year ago. They are not making them any more and they usually can't repair them either. So even if you have $20,000 worth of light switches in someones house, too bad. Luckily, I never promoted that product. Someone needs to take this company to court.

What they have basically done is to decide to support Axcent and Netlinx and drop everything else. The writing is on the wall for Landmark. I don't have a problem with them getting out of lines that are not profitable for them. But they don't even want to have to spend money to stock replacements for light switches they made one year ago!!!!!!!!!!!!

This message was edited by QQQ on 09/13/02 11:26.57.


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