LJG,

My post was written and submitted before I was able to read your second post. I do accept your apology and I would hope you accept mine, based on the premise that I too was responding to the wording of your first post. Please keep in mind that I said average installation is about 60K, and that's start to finish for the newer NetLinx stuff...

Your second post explains and re-phrases alot. Thank you for that.

It's obvious you do realize that there is a large amount of expertise involved in this line of work, and I'm sorry for the rant.

Further,

I agree also 100% with QQQ, if you're not unhappy overall, DON'T change you installer. The new installer's learning curve would be huge and VERY expensive.

I do apologize for the insulting nature of my e-mail, it was overly defensive.

Humble pie consumed...GULP!