We are just the opposite. We do mostly custom work but have a retail store as well. Both sides of the business do very well, but it always seems that one gets in the was of the other. I think if you want to do both then you need to seperate them into two seperate entities, but still sharing resources. Although they get in the way of each other they can both help each other. "Pure Custom" scares alot of people away who aren't thinking that route but end up there after talking to one of our salesmen. "Pure Retail" kills your high end clientell (sp) who, as we all know, get off on exclusivity. It's a tough road doing both but we get along pretty well.