Cmac,
Let me play the internet consumer for a minute if you will. I am not a dealer or installer -just a savy consumer and a frequent RemoteCentral visitor. I never pay retail for anything, and I don't use the professional custom shops in my area other than for a friendly look-see.

I do shop the internet for many smart reasons including: no sales tax, and no overhead (ie: brick and morter stores, staff, insurance, trucks, training, payroll taxes, benefits and etc). Believe me....there are some awesome deals out there!

Saying that, I don't think I am the average consumer. I research every purchase and usually end up knowing more than the sales guy at Best Buy or Circuit City (insert favorite store here). However, I don't think I am your customer, nor do I think the guy that plays that game with you is either.

The point here is not to be bluffed. The guys who are playing that game are probably bluffing and/or maybe really need your services, so stick to your guns.
...Just my opinion. -Ken :-)

This message was edited by Ken on 10/10/02 23:16.54.