Sighhh,
Just curious to know how many others play the "well I found it for 200.00 less on the web" game.
Seems like more often now than even 3 months ago when I submit a bid the client comes back with "I found it cheaper on the web." Recently, I submitted as estimate and the client asked for me to reduce my prices because he found it cheaper on the web. I made a minor adjustment and resubmitted. After a few days and visits he brings it up agian saying he'll sign off if I'll drop my prices some more. I finally put my foot down and explained that my prices are firm and I hope that my services thus far and in the future are and will be worth the difference. He agreed and all is good.
Just wondering what policies are helping others combat the online shoppers.
I'm aware of the warranty issues concerning unauthorized internet sales. Any other ammo?
Many thanks
CMack