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Original thread:
Post 6 made on Thursday February 19, 2004 at 16:12
Ernie Bornn-Gilman
Yes, That Ernie!
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December 2001
30,104
Perhaps a couple of your customers, especially those with whom you were successful despite the badmouthing they heard, would act as references...maybe just a note about how your company performed excellently, which was a pleasant surprise after another local company badmouthed you and made them think the whole industry was a bunch of stinkers.

This kind of note should not name names; it would bring up the issue that those who badmouth make everybody, themselves included, look bad; then it would reassure your potential clients that this is not so, at least NOT WITH YOU!
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw


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