Post 6 made on Thursday February 19, 2004 at 16:12 |
Ernie Bornn-Gilman Yes, That Ernie! |
Joined: Posts: | December 2001 30,104 |
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Perhaps a couple of your customers, especially those with whom you were successful despite the badmouthing they heard, would act as references...maybe just a note about how your company performed excellently, which was a pleasant surprise after another local company badmouthed you and made them think the whole industry was a bunch of stinkers.
This kind of note should not name names; it would bring up the issue that those who badmouth make everybody, themselves included, look bad; then it would reassure your potential clients that this is not so, at least NOT WITH YOU!
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A good answer is easier with a clear question giving the make and model of everything. "The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw |
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