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Original thread:
Post 29 made on Saturday March 6, 2004 at 15:56
QQQ
Super Member
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January 2002
4,806
p.s. Have they improved the tech support that ROUTINELY knew nothing about the product and had to be talked through operation over the phone like an end user :-)? You know, the same tech support that lied through their teeth and always insisted they had never before heard of the problem you were reporting. Then, 6 months later they announce a bug fix for it after they sent you on wild goose chases trying to track down the cause of the problem. NOT an isolated instance.

Yes, I do have some issues with this company :-).


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