I would have to nominate Sony's entire site (not just dealer section) for the worst and most useless website ever in the big company catagory. If you are looking for information on a specific model, your best bet is it hit Google, and follow the link into Sony from there. I have found many pages that have no apparent way to get to them fromt he top of sony.com
Dolby has a decent page:
[Link: dolby.com]Graphically nice, easy to figure out what they do (as if you didn't already know), links from the top page to get you to real information, no BS openning animation, multi-lingual, search engine that works, good looking people.
A+ in my book!
And speaking of good looking people, does anyone else like the HDMI girl? Dark, Gothic, looks mean, in a sexy kind of way...
http://www.hdmi.org/