On 06/09/04 14:41, Theaterworks said...
That's a question that I have never seen come
up here; who is responsible for keeping the code
safe? Do dealers leave the code with the client?
We do not, unless the client asks for it. The
remote control projects are kept on a RAID 5 hard
drive array, backed up nightly, backed up offsite
weekly. I've lost two remote projects in 8 years
that could not be recovered in other ways, and
I rewrote these for the clients based on the thinking
that I am the steward of what I am keeping for
them.
TW,
The answer lies in your contract with the customer. It can go several ways. With one party owning the code and the other having limited or unlimited rights. You should be very clear about this when you start a project. Just as you folks have been very helpful to me...I'd be happy to help you out with suggestions as to what to look for or put in a software development agreement.
In my case I didn't understand how much programming was involved with the Crestron when I purchased it. My dealer told me I would get a disk with the code and they would keep it as well. They never gave me the disk and when I called to get it and to ask about some modifications...I was told the programmer had dropped the laptop that they stored the code on and the harddrive had crashed.
They also told me Crestron had changed the tool that they were using to program the unit now and since I was going to have the whole thing rewritten I might as well get it done in the new tool.
