Escient is also working on Rev 3.0 of the Firmware which looks very promising. It will be a Free update to the units and will add long missed features that Request has now (And has had for wuite a while)

Check em out at Cedia. Shoul dhave a Beta of the new software on display.

As for Request failures though.... Havent had any lately. pretty strange. What kind of Power Conditioners/Surge surpressors are you using?