On 10/21/04 13:54 ET, Theaterworks said...
Let me ask, though; why would you show this to
a customer? Would you not run such a big risk
of confusing them that it would outweigh the possible
benefit of illustrations like this? I can see
the point of using this to document your work
(great idea), but what's the sales benefit here?
I think the benefit of something like this is called "Customer Service". Some customers are easily able to perform the hookup task with some direction, but are not willing to pay for a service or installation call. This would allow him to win customers and not have to compete just based on price.
