Well, NY is a long way from Jersey (south shore area). We are always training our staff. We look for positive attitudes, that goes hand and hand with the rest of these replies. We also see if you have the desire. Desire in this industry shows you love what you do, and if you do not love what you do, you need to leave this industry. No employer wants someone who is there only to get a paycheck, they want someone who is hungry and willing to learn and has the desire to succeed, which in turn will help the company succeed.