The wording of your question reveals what the problem is. "Get your ass kicked"? It's clear the IR systems do not respect you and you have only yourself to blame for letting things get out of hand. You need to let the IR system know who the boss is. They need to FEAR you. Let them know if they don't do there job they will end up in the crusher in the back of the garbage truck, destined for a smelly grave. And you can't just threaten, you need to MEAN it. You may take a loss on the first Pronto you smash into pieces but I guarantee you the next Pronto will think twice before not sending an IR command with the proper strength.