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Original thread:
Post 3 made on Sunday February 13, 2005 at 15:15
robertmee
Founding Member
Joined:
Posts:
October 2001
32
But I still want the TVS50 to be the first line of defense....

Here's my scenario:

I have two CO lines...One for my home and one for my business.

On the 2nd CO line (my business), I have a custom service tree in the TVS50 that behaves as such:

"You've reached the office of xxxx....Please press 1 to leave a message, press 2 for emergency tech support, or press 3 for company info". Right now, pressing 2, I have a custom service that plays a message "Please hang up and dial xxx-xxxx" which is my cell phone.

What I'd like, is instead of playing the message, just go ahead and forward the caller to my cell phone. It probably can't work as I suppose the TVS50 would have to call out on the 2nd CO line and then transfer the call to that 2nd line...But I thought there must be some creative way.


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