I have a friend who has a new Samsung 42 flat. He has been battling TWC in Houston to get the TV to accept the Motorola cable card.

Problem is they have given him no less than 6 cards, and he cannot get the TV to receive premium channels with the card inserted.

He contacts them and they tell him to get a new card. The TV has latest firmware. When he inserts the card it tells him to contact TWC to activate. He does that they say they activate it and nothing happens as far as the premiums. He can although receive the non premium channels once the card is inserted/activated.

Does anyone know what is happening and or a fix? He has been in contact with: SAmsung, Motorolla and TWC all levels of support and corporate.

Please advise!