About 12 years ago I'm hooking up a TV and VCR in the 4 year old kid's room. The client insisted on having me set the VCR on top of a 4' tall chest, TV inside. I insisted that we at least take the wheels off the bottom to keep it from rocking but I wanted to put the VCR lower so the kid wouldn't have to climb to insert the tape. The guy just derided me and told me to mind my own business - a several times. It just wasn't right.

A couple months go by and he needs more work done (and work was slow). I ask how all is doing. His son climbed up to insert a tape and ended up in intensive care for 2 whole weeks. Broke some bones in his face, reconstructive surgery.

About a year later after a little more work and a couple bounced checks he finally made good, I warned him never to call me again. I'm glad that worked.