We pulled out our showroom product.
Love the concept...but we just couldn't get confidence in the product due to:

1. lockups of keypads and webserver/amps
2. a few times zone keypads (TL380) would appear to work, but couldn't turn off the music or adjust volume.
3. Escient piece started to lock up quite regularily when DL system was added to the mix.
4. After first few problems, our disty rep (with good custom experience in past) came and rewired our store (drop ceilings). Problems did not get better.
5. Lack of flexibility when combining with Home THeatre etc. . Especially the fact that Escient content is a STREAM to Netstreams. Without a painful workaround, there is no way to listen to the same song at the same time on a netstreams zone and in a theatre (direct from Escient, using TV GUI)

Hope the company does well and drives IP based systems to improve and get more reliable and flexible.

Comparing the Niles ICS wizard and the DL wizard... the Niles piece just works... takes less time, and offers more flexibility.

Still I'm rooting for NS because they really were the first to do IP (control and content) and I'd like to see them in the game when the technology reaches the level we expect.