I feel like the guys that are trying to get RTI’s Integration designer software to Program the new remote they just bought off E-bay.
The Company has two divisions, electrical and low voltage. They have been In business for over twenty years, and although I do not know exactly how long They have been Lutron dealers, my guess would be 15 + years. Lutron lighting goes into 90% of the jobs we wire. ( just my est. and may be off a bit )
They want someone from the low voltage division to take over the programming and I was chosen. It’s not like there intentions are to just load the newest version of HW Illumination on my laptop and give me the tech support # I will be working with the boss himself and certified programmers.
Like all of you ( at least the one’s who give a #### and enjoy what you do ) I spend Countless hours goofing around with remotes, research, taking phone calls from Customers 15 min. after kick-off that I have done installs for, searching internet Sites, forums, all on my time.
“So true, nothing like knowing what you are installing and or programming”
I could not agree more and am only trying to make it easier for the guys that will be Doing the training.