On February 1, 2009 at 12:20, ebecker said...
not sure all i got was that the original firm will not
return any calls or letters from either the department.
we are suppose to quote "fixing" it and the sad part is
that due to budget issues and the fact that they spent
all of there grant money on this system it is currently
looking like the cheapest route will be to remove all
the crestron gear. as in order to reprogram you would
first need wiring diagrams for each room to be developed
as they have no paperwork on the system. and from my brief
look last night no two rooms are wired the same way.
i think part of it has to do with the fact that there
was no "technology consultant" brought in and what the
teaching faculty asked for was not conveyed correctly
in the bid form and what they got is not what they need.
That right there is probably the issue, no one on the client side knew how to tell the installer what they wanted. No one knew what to look for before the installing company fished the job. The client was probably a nightmare client, there are probably a ton of issues and interactions that were left out of what they told you, The installation company may not have been paid all that they were due..
Unless you were there you really have no way of knowing what really transpired.
That being said, the installation company could just be a bunch of money grubbing idiots that have no morals and will not support their own installations.. After all the consumer is allways right.
