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Original thread:
Post 4 made on Thursday December 9, 1999 at 07:00
Bill
Historic Forum Post
I did include a list when I sent my remote in, but it was apparently overlooked. I was able to get through by phone to Universal and they told me just what your post says. That the code 639 is not a standard code, but an upgrade from the factory before the remote was sent to retail, therefore when they added the additional upgrade, they needed to make sure that 639 was added again and for whatever reason it wasn't. I am trying to be as clear as possible when I return the remote the second time, and I'm confident with my letter, and the notes the CSR put on my retrn tag that everything will work out.

I will say this about them, they upgraded and returned my remote very quickly. Just one week from the day I shipped it, I had it back. That part was great. I was a little disappointed about the missing code, but everyone makes mistakes.

Thanks for the help!!

Bill


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