Hello, I write you from Italy, I have acquired with eBay urc-9960, I have sent mail to the support center for having the codes for the "DVD - Daewoo International S2122 and SAT - Aston Xena 1700", but the codes that they have given to me do not come accepted from the urc-9960, have tried to contact them by the telephone for telephone upgrade unsuccessfully, can you tell me how to upgrade it ?. Thanks for your Help.