I,m not familiar with the palm pilot (believe it or not) so when I went to cnet, I didn't know what to look at. There were so many different ones. Now I'm really confused. I thought that I had it down to the SL9000 & RR990, but you have said that it is much better than those. What actually should I look for in a Palm Pilot and does the software come with it or do I have to get that somewhere else? Please HELP!!!