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Original thread:
Post 4 made on Monday November 1, 2004 at 12:07
Don Stratton
Long Time Member
Joined:
Posts:
December 2002
190
On 10/27/04 18:26 ET, barryp said...
My experience so far is that the 5550 does not
work with Total Remote (see my post further down).

Based on my experience as the Senior Engineer and Product Manager for Total Remote, AND the owner of a iPaq 5550, I would say it works very well!

The Total Remote Web site indicates it does but
the remote transmitter does not go in the socket
(it is the right size plug but it just doesnt
reach the socket!).

It would seem you have one of the older audio transmitters. For the last few months we have been shipping a redesigned module that looks more like a "T", and fits very nicely in the excessively-recessed audio ports of the iPaq 54xx and 55xx. You should contact our tech support and arrange for a swap.

I wish Griffin would be honest and take the 5550
off the compatibility list on their web site as
I do not seem to be the first person to post on
this forum that it does not work.

What more can I say that I didn't say at the beginning? My 5550 is one of two "primary" test machines for Total Remote, the other predictably being an Axim X30. When we do development work on Total Remote and something FAILS to work on my 5550 you can bet the new version will not be released until it works for ME and MY PPC.

but the remote just not fitting in the socket
is incredible that they claim compatibility!!!

Total Remote main page, showing an iPaq 3630 and the original transmitter module:

[Link: griffintechnology.com]

Total Remote "Dell page" showing a X50 with the newer "T" transmitter:

[Link: griffintechnology.com]

Hopefully this clears it up.


--Don


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