Spoke to Dave Palmer this morning.The problem was range on the RF rec. This affected only a few units. A simple remedy on the RF gain was adjusted and so all is well. According to Dave the next shipment is scheduled the first week of June. This fokes are very responsive to problems in the field and like feedback that helps in making a better mouse trap, i.e. hex code direct entree. etc. We encourage them to make an IR version soon to compete directly with the Pronto. The great thing about RTI is that you can communicate with these folks unlike Philips who in my opinion don't want to be bothered.