O.K. Here is the dumb question of the week. I have an RTI T2 that I think is just about the perfect remote. However, the touchscreen surface itself has kind of a dull matte finish, almost like it has a protective film applied to it (like many products ship -- to be peeled off). It would be nicer if the screen was perfectly clear. Is this the way it is supposed to be, or is there a protective film that should be removed?