Brian:

Are you using RF at all or are you purely using IR only? The reason I asked is that when I switched to using RF only, everything defaults to RF unless you go in to each individual device and switch the output to IR for those device. If you're just purely using IR and it is learning the command with no errors, then something may be wrong with the remote. You may want to try finding Pronto hex codes and convert them to the T2 and see what happens. People on this board have been very helpful to me during my learning period and have gotten me out of several jams. Good luck.