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Original thread:
Post 4 made on Wednesday November 15, 2000 at 19:14
Bill E
Historic Forum Post
Really sounds like you are having a round of bad luck, do you live in the Bermuda Triangle.

I have sold several dozens of the T2's and a quite a few IRF-6's. To date I have had one T2 backlight fail, one T2 just die, and one IRF-6 that slowly stopped receiving. The one thing they have all had in common is that RTI and my distributor immediately offered support and replacement. RTI is willing to back their product and dealers to the hilt so other than inconvenience I would not worry about quality.

As a side note I recently met with the RTI National sales manager and got to see their new IRF-6 high gain antenna (out about a week) and the new T2 decorative front faces coming out next month, starting with silver but getting progressively wilder. No word on when the CM-232 will be available but they are expecting them soon.

Bill
www.homeautomationnet.com


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