This is why I always give my customers a copy of there remote on disk.

Regarding david3dogs
Lets get this straight, you can hold the back light key and get to the control panel page, but, there is no image when you press the main menu button?

If the remote is still functional, YES you yourself can program it,

Do you have the manual?

Do you have the interface cable?

Have you downloaded the latest software and IR files from www.rticorp.com

Did you know that any one can build a system file for your T2 remote and just e-mail you the EXE. file over the net, which you can simply download into your remote yourself?

Regarding- dharsihm, Please describe in detail "craps out"