On December 20, 2007 at 00:58, jimstolz76 said...
I agree. Leave the cable box on always, but I would provide
a cable box power button somewhere for the customer to
get to if needed. Or they could walk over and hit the
power button...
FYI
I place a "first aid" icon found in TT on the exit page that flips you to a "reset Comcast Box" button, which toggles the box back on, and flips you back a page. Never get anymore "no picture" calls with a 5 cent solution.