i 2nd that!!! i got a client now who is on his 3rd t2c!! For one, he is the client from hell who wants something for nothing, didnt want the t2+, he HAD to have color but didnt like the price. I been there a dozen times for service calls cuz his remote doesnt work!! i THINK HE IS THROWING IT ACROSS THE DAM ROOM but u cant tell them that!! Everytime i do go there, i load up the t2c in about 10 mins, go through it entirely, and it work like a charm everytime!! This guy is IRATE w me!! Im so done w this guy