John,
What you could do is send your Velodyne remote to Universal Remote Control and have them create a code for you. This is a free service they offer. Juts give them a call at (914) 835-4484 and tell them you want them to create a code. If anything, this will help solve the problem as to why this learning issue exists.
I hope this helps.
Thank you,
Damon DG
= = = = =
Control Systems Consultant & Programmer
http://www.ProRemotes.com