Yodo 6 the issue with the jvc power on and comands not working in a macro is a real problem it really gets me mad . jvc made their code to long to fit in the aloted time the remote gives. the old codes didn't have this problem ( if its not broke don't fix it ) AS for urc tech support you problemly caught them on a bad day there only human . tech suport isn't a easy when your dealing high tech products.