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Original thread:
Post 4 made on Thursday October 24, 2002 at 12:49
Ernie Bornn-Gilman
Yes, That Ernie!
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December 2001
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Amen, Alas, to that. They act like they are the great unique perfect product dispensary in the sky. Obviously I have an axe to grind here, but what do you expect from a company that, back in the 80s and early 90s, was impossible to extract product literature from so we could sell their stuff, and who solved that problem by deciding that the hot setup was to make the customer and the dealer PAY for the catalog, Sony Style, four times a year?

Anybody out there have an email address or a phone number we could use to bug the crap out of someone who might pass on requests about stuff like this?

I was talking to a tech at Yamaha yesterday about their CD players' lack of remote power on and off, and all he could say was that, yup, it makes installers not want to buy their product, and they try to tell the company about it. With Sony we can't even get that far.
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw


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