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Original thread:
Post 13 made on Sunday May 15, 2005 at 02:34
DONJR
Long Time Member
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April 2005
27
Augusty:

Well now all that said, I can appreciate your point as to X10.Com products, however I will have to defend my Smarthome products especially my 1132CUP. It has never caused me one problem, sending-receving, timer etc. I am very aware that the Smarthome Software is not very in depth in it's offerings. But for a novice like myself with little electronic knowledge I love it. But and I am assuming that you install Home Automation, when devices fail and or do not work as designed it is very frustrating to the customer "who knows less than I" and the installer/service tech. The latter gets his head caved in for "it" not working right. I totally understand the frustration with customers! Like you spoke too, if it all would just plug and play life would be simple, however you throw the human interface in and problems can and will occur. Just my two cents worth.

Don
DON


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