So thats why I couldnt find my posting in the Radio Shack forum!!
I'll repost asap,,,as for phoning the number Im not sure that would be any help as the (brand)Pace "Digital Terrestrial" is only for the UK market,,Pace make these boxes for Ondigital a rival company to SKY the difference being between them is that Sky uses a digital dish to recieve pictures (from a satelite) whereas Ondigital uses a box which you just connect your ordinary tv ariel into to recieve terrestial digital pictures,,,the first in the world,so they say.

Bugger me I sound all techie now.