Hopefully I don't sound a Ucommand salesman, but I have to remark about crispsolutions customer service.

I ordered a Ucommand and it got to me in a very timly manner along with a tracking number. Unfortunatly when I opened the box, the lcd screen was broken. I e-mailed Uli and asked for an address to mail it back. Much to my surprise he e-mailed within the hour,informing me of the address. He also shipped out a remote the same day and gave me another tracking number. On top of that he credited me $10 for shipping and told me to ship it the cheapest way possible. I live in Germany so it might be awhile!! And as if that wasn't enough, he credited me another $10 for being a remote central reader. That is customer care....Anthony