Has anybody had any problems trying to use the remote at all. Font taking out of packaging and putting batteries in, the device just doesn't work as mention in the documentation.

The red LED on the front is permanently lit. It never flashes when any of the buttons are pressed. It's as though it's dead. Obviously gone through the process described in the book, but straight away it doesn't match the process because the LED doesn't flash.

Duff remote?

I've pushed each button down just to check any of them weren't trapped down as though permanently being pressed, and it's still lighting the red LED on solid without letting me do anything else with it.

Anybody else suffered with the same problem or any suggestions.

Much obliged.

Steve.