Rob,

Sorry to hear of the problem with the dock. It may be a faulty dock...happens to every mfr from time to time I suppose.
I haven't had enough docks around to even have one to test etc.
If it's bad, it'll be replaced, no problems.

I do think that the docs are probably the best long term solution...especially from an environmental standpoint. I think it's kind of like getting a cell phone that runs on rechargables or alkalines, who ever uses alkalines?