On May 12, 2022 at 10:10, highfigh said...
Their TVs won't go to an unused input and the name of all unused inputs is gray.
I haven't had the opportunity to use the info I got from Samsung, but "turning off automatic functions" sounds like it will undo this.
Is this an older TV? What shows on the screen (WRT the input) when you try to select a different one?
I don't remember what it says on the screen, but I'm going out there today and I'll post it if I remember.
I supplied the model number in the first post. FYI the serial number label says it was MF'ed in July 2021.
I think that the person on the other end of the call may be new- just about every time I call any company for tech support,
But what has been your experience with Samsung?
What's the reason for flinging dung referring to your experience with SPEAKERS by SNAP in a discussion of TVS by SAMSUNG? I mean, I never liked the ride in the last few years' worth of Fiats, either, but I won't be bringing that up to paint an entirely different industry in this discussion.
Reps working for distributors don't know things they should, some don't even make the info available and they're wasting our time.
That comment is a gross generalization about a company we're not talking about and a type of product we're not talking about.
This guy knew enough about A/V to joke with me about silly things that happen in our industry, and he was focused enough to stay on the subject.
Last edited by Ernie Gilman on May 12, 2022 12:21.