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Original thread:
Post 243 made on Wednesday May 4, 2022 at 21:42
CZ Eddie
Long Time Member
March 2009
So, last November I signed up for an account.
URC Dealer Portal sent me an email with my username & password.

I just tried opened the app for the first time in a long time today, and it did an update and is now suddenly forcing me to log in.
So, I used the username & password that URC gave me but it says "Login Failure" when I log in with that.

What gives?

I didn't want to contact URC given that they're not making any money off of me.
But I ended up doing so and it turns out that I had changed my password and forgot.
They had sent me an email when I first signed up with a password and that's the password (old) that I had been trying to use.
They sent me a new email with my changed password and now I'm able to log into the app.

Weird that the old password still works on the portal.

Caution:  Don't use your bank password because it gets delivered by email in plain text which can be intercepted. 

Last edited by CZ Eddie on May 6, 2022 09:14.

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