We have a Nevo Q50 and Nevo Connect. It worked fine until we changed internet providers. The TV provider also updated the ATT Uverse receiver. We also replaced the ONKYO receiver. The TV works now, but we can't get the remote for Nevo Q50 to work. Also cannot get anyone on the Help Desk. Keep being referred to the website. Will we need to reinstall the Nevo Q50 remote? The message on the remote is: Device is not yet linked to a Z-Wave device. when pressing link it goes to the "virtual Home Control Devices. Cannot go past that message.