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Original thread:
Post 19 made on Saturday October 24, 2020 at 16:38
Ernie Gilman
Yes, That Ernie!
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December 2001
29,774
This was painfully learned when we did systems for three related families, all of whom wanted the best price before they'd okay the deal... and then when they owed money at the end, they insisted on negotiating price. Grrrrr.

On October 22, 2020 at 19:11, Mac Burks (39) said...
Make sure you structure payment so that you are collecting a small percentage at the end vs working for free and being strung along forever with "it never worked right and thats why i havent paid".

I'd allow, say, $500 to $1000 to be unpaid up till the end, depending on the size of the job. That's enough that they feel they have a hook on us, and it's little enough that we can walk if we have to.
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